If your order has not shipped, email support@icontactcamera.com as soon as possible with your order number and a cancellation request.

Timing matters

Orders are processed quickly, so cancellation cannot be guaranteed once an order has entered fulfilment.

If it has already shipped

The order may be eligible for return instead. You have 15 days from delivery — see how to start a return.

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Still need help?

Email support@icontactcamera.com with your order number. A photo and/or short screen recording helps us a great deal. Registered customers get priority support and a faster first reply.