Veterans Administration

Veterans Administration

Healthcare professionals at the Wahlen Department of Veterans Affairs Medical Center often face the challenge of maintaining meaningful engagement with their patients during video calls. Achieving natural communication and eye contact is crucial for building trust and rapport, yet it can be difficult to maintain consistently in virtual meetings. This lack of direct interaction can hinder the development of a strong patient-provider relationship, impacting the overall quality of care provided to veterans.

Solution

The iContact Camera Pro offers a tailored solution for healthcare professionals at the George E. Wahlen Department of Veterans Affairs Medical Center grapping with these challenges. Its intuitive design and features empower professionals to conduct telehealth sessions with ease, facilitating natural communication while maintaining eye contact throughout the session.

Results

Integrating the iContact Camera Pro into telehealth sessions at the Wahlen Department of Veterans Affairs Medical Center led to higher patient engagement on remote video calls. Eye contact is proven to boost information recall by 23%, making it easier for healthcare professionals to build rapport and convey empathy with their patients. The iContact Camera Pro simplified telehealth interactions, allowing professionals to focus solely on delivering top-notch patient care.