Enable HD video
Zoom
- Open Zoom.
- Click your profile picture → Settings.
- Select Video & Effects (or Video, depending on your Zoom version).
- Under Video, enable HD (if available).
Microsoft Teams
Microsoft Teams automatically adjusts video quality based on your device performance and network connection. To achieve the best possible image quality, ensure your iContact Camera is selected as your camera and use a stable, high-speed internet connection.
Google Meet
- Open Google Meet.
- Click More options (⋮) → Settings.
- Select Video.
- Set your Send resolution to 1080p (High Definition) for the best video quality.
Improve your lighting
Good lighting has one of the biggest impacts on video quality.
- Use natural light whenever possible by facing a window.
- Avoid strong light behind you, which can make you appear dark or washed out.
- For additional lighting, consider our SoftLight or ProMini Light, both of which attach directly to your iContact Camera and provide adjustable brightness.
If your image is too light or too dark
Proper lighting is key to getting the most out of your iContact Camera. Here are a few helpful suggestions:
- Use Natural Light: Position yourself facing a window for soft, even lighting whenever possible. Keep in mind that natural lighting can change throughout the day.
- Avoid Backlighting: Avoid sitting with bright windows or strong light sources directly behind you, as this can make you appear too dark.
- Adjust Your Camera Exposure: If you have the iContact Control app installed, you can adjust your camera's exposure settings to brighten or darken your image. Open the app and fine-tune the exposure until your video looks its best.
- Use a Dimmable Light: Our Soft Light and ProMini Light attach directly to your iContact Camera and provide adjustable brightness for better lighting in any environment.
- Use Multiple Light Sources: For the best results, use a combination of a key light, fill light, and backlight to reduce shadows and create a more balanced, professional-looking image.
Adjust your camera settings
Windows
Open the Start menu and search for Camera settings (or Manage cameras, depending on your Windows version) to access your camera settings.
Windows & macOS
For even more control, we recommend using the iContact Control app, which allows you to fine-tune your camera settings, including brightness, contrast, exposure, white balance, and more.
Many of our customers have also found Camo (free version available) to be a helpful tool for additional video controls and camera customization.
If you still need assistance, please contact our customer support team at support@icontactcamera.com with your order number. We're happy to help!