Items from the same order may ship in separate packages, so one part of your order can arrive before the rest.
Why this happens
Cameras and accessories are not always held in the same location. When they ship from different warehouses they travel separately, on different carriers, and often arrive on different days.
Check for a second tracking number
Each parcel gets its own shipping confirmation email and its own tracking link. Search your inbox — and your spam and promotions folders — for more than one message about the same order number.
If the rest doesn't arrive
If you have no additional tracking and the remaining item has not turned up, email support@icontactcamera.com with your order number and tell us which items you have received. We will locate the rest.