Refunds are issued to your original payment method once the return has been received and inspected.

The timeline

  • 3 to 5 business days after your parcel reaches our warehouse for delivery and inspection
  • 1 to 2 business days after inspection for an approved refund to be credited
  • Additional time for your bank or card issuer to post it to your statement

If the amount is different from what you expected

Refunds may be adjusted where returned merchandise is damaged, incomplete, missing components, or otherwise returned in a condition that reduces its value. We tell you the amount before processing.

Still waiting?

If more than 15 business days have passed since we approved your return and nothing has appeared, email support@icontactcamera.com with your order number.

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Still need help?

Email support@icontactcamera.com with your order number. A photo and/or short screen recording helps us a great deal. Registered customers get priority support and a faster first reply.