If your iContact Camera and Light feel unstable, the camera mount may not be fully secured.
To ensure a stable setup
- Open the camera mount as wide as possible before placing it on your monitor.
- Once the mount is in position, push the bottom section of the mount upward until it firmly grips the monitor.
- Confirm that the mount is securely attached before adjusting the camera or light panel.
Properly securing the mount should resolve most stability and balance issues with your iContact Camera and Pro Light Panel setup.
Balancing the Pro with the Pro Light Panel
If your iContact Camera Pro and Pro Light Panel feel unstable, the issue is likely due to the camera mount not being fully opened.
To improve balance, open the camera mount wider to create a more stable grip on your screen. This helps evenly distribute the weight of both the camera and the light panel.
If you continue to experience issues, please contact our support team at support@icontactcamera.com for further assistance.